Auto Parts Counterperson
Huntsville, ON
Position Title: Auto Parts Counterperson
Location: Huntsville, ON
Type of Employment: Full-time permanent
Compensation: Competitive wage based on experience & comprehensive group benefits.
Position Summary
The primary objective of this role is to provide excellent customer service to our valued customers by processing orders using your automotive knowledge, company database and parts catalogue.
Who are we?
We are a family-owned automotive warehousing and retail business that values workplace safety.
Key Responsibilities
- Provide quality customer service and assist customer inquiries both in-person and over the phone using automotive knowledge, company database and parts catalogue
- Answer inbound calls and ensure all calls are answered in a professional manner and make follow-up calls to customers as necessary
- Complete necessary paperwork (e.g. warranty forms) in an accurate manner
- Maintain overall store appearance by cleaning and organizing on a regular basis
- Pick, receive, ship, stock, organize and deliver auto parts orders when necessary
Key Requirements and Experience
- 2+ years of automotive aftermarket parts experience (customer service, sales, repair)
- 1+ years of customer service experience
- Valid G Driver’s License and a clean 3-year driver’s abstract required
- Experience with order picking/shipping/receiving or dispatching an asset
- Ability to lift and move 10 lbs. (4.5 kg) to 50 lbs. (22.7 kg) safely and consistently
- Ability to walk, stand, sit, climb, balance, twist, lift and bend on a regular basis
Why work with us?
- Health insurance
- Dental insurance
- Out of country/province travel insurance
- Long-term disability
- Accidental death and dismemberment
- Life insurance benefits
- Health Care Spending Account (HCSA)
- Deferred-Profit Sharing Plan (DPSP) - Retirement Savings Plan
- Employee pricing on products,
- Social club perks and employee appreciation events
- On-site parking
- A supportive culture with opportunity for a long-term career
- Joint Health and Safety Committee (JHSC)
- Employee and Family Assistance Program (EFAP)
Hours
- 40 to 44 hours/week
- Monday to Friday
- Rotating Saturdays
