Service Writer

Grand-Sault/Grand Falls, NB

We are the Maritimes' only John Deere Dealership with 15 locations to serve you.

We are looking for a skilled, dedicated person to fill the position of Service Writer at our Grand Falls, NB location.

Purpose:
Assist the Service Manager and Store Manager in maintaining accurate and on-time reports and records. These reports and records are relative to the service department's operation with John Deere and Bombardier Recreational Products (BRP) within the dealership.

Responsibilities:

• Process all warranty claims
• Check tech's time punches daily
• Screen service calls and direct calls as needed
• Process internal work orders
• Order and apply parts for work orders
• Communicate with Deere on Parts and/or Service Issues when required

Experience, Education, Skills and Knowledge:

• Ability to use standard desktop load applications such as Microsoft Office and internet functions
• Knowledge of office procedures
• General understanding of mechanical/technical terms is preferred
• High School Diploma or equivalent experience
• Bilingual (French & English)

What We Offer:

• Full-time employment
• Opportunity for advancement within a progressive organization
• Competitive compensation package which includes salary
• Family health benefits
• Company pension plan
• Boot and tool allowance
• We are now offering a personal finance training program through Enriched Academy for all our employees .

Please apply today!

Please note:  If we like your resume, you will receive an email asking you to take a quick 5 minute questionnaire from Predictive Index.  Please keep an eye for it in your email.  Sometimes it goes to your junk mail.