Central Staffing and Scheduling Administrator

Guelph, ON

At Guelph General Hospital, we are committed to our Mission of  providing exemplary and equitable care for and with our community. 

Everything we do is grounded in our values of being compassionate, inclusive, respectful, collaborative, and inspired. If you are seeking meaningful work in an organization where your contributions truly matter to patients, colleagues, and the broader community, you have come to the right place.

Current Shifts: Primarily Days

Location: 115 Delhi Street, Guelph, ON

Position Summary:

The Central Staffing and Scheduling role coordinates the scheduling, timekeeping and staffing functions of UKG Kronos by:  

• Providing day to day support for management staff by creating and maintaining unit schedules
• Liaising with HR and operating departments to ensure systems meet/exceed business requirements.
• Forward planning/design of application based on contract changes/operational decisions
• Application support including configuration changes, upgrades, etc.
• Scheduling support for immediate staff needs across the organization

This position will report to the Director Health Information, Decision Support and Chief Privacy Officer. The team will work closely with the payroll department and support ongoing operations/iterations of the Kronos application.

The Central Staffing and Scheduling Administrator is:

• Detail focused and able to solve complex problems related to time entry and configuration
• Has a keen eye for determining system adjustments and works easily with subject matter experts to obtain the necessary details to make those changes.
• Motivated by working with like-minded people and thrive on being part of a cohesive team.
• A self-directed learner who can work independently and in a team environment, with excellent documentation and communication skills

In this role, you will:

• Have ongoing opportunities to learn and grow through a generous professional development program, including our education assistance fund and in-house learning initiatives
• Have access to a comprehensive total rewards package, including competitive compensation, health and dental benefits, short- and long-term disability coverage, and membership in the Healthcare of Ontario Pension Plan (HOOPP), with employer contributions matched at 126%.
• Be part of an organization that is deeply committed to the well being, safety, and psychological health of its workforce
• Support the Guelph Wellington Ontario Health Team’s commitment to anti-racism and anti-oppression through meaningful action
• Collaborate with a team of highly skilled and dedicated healthcare professionals united by a shared purpose

Located in the heart of Southwestern Ontario, Guelph, known as “The Royal City,” offers an exceptional quality of life for healthcare professionals and their families.

• Expansive trails, rivers, and green spaces that support an active, outdoor lifestyle year-round
• A vibrant arts, culture, and music scene with nationally and internationally recognized events
• Diverse restaurants, cafés, and local craft breweries
• One of Ontario’s strongest and fastest growing economies
• Excellent education options, including both a university and college
• A welcoming, inclusive community with diverse cultures and centres of faith

Qualifications, Experience, Skills and Abilities:

• Successful completion of post-secondary education at either the college or university level
• CPA Payroll Certification Course an asset
• Demonstrated advanced ability to use UKG Kronos scheduling software
• Previous recent related experience preferred
• Working knowledge of Guelph General Hospital collective agreements preferred
• Experience in development of policies & procedures  
• Demonstrated proficient communication skills (both written and verbal)
• Effective organizational skills involving time management, prioritization and the ability to problem solve while ensuring attention to detail
• Demonstrated flexibility, adaptability and ability to manage change in a dynamic environment
• Knowledge of office administration procedures; shift and schedule administration; and payroll data processing
• Prior Meditech and UKG Kronos Workforce Dimensions system experience 

• Maintaining a thorough understanding of human resource related legislation, Hospital collective agreements and Hospital policies and procedures
• Demonstrated advanced skills and knowledge in Outlook calendar management, creating and editing Word and Adobe Acrobat documents, preparing Excel spreadsheets and PowerPoint presentations
• Knowledge of and ability to comply with policies, procedures, collective agreements, legislation, and payroll regulations
• Exceptional interpersonal and communication skills, both verbal and written, demonstrating tact and diplomacy
• Strong organizational and time management skills, with strong attention to detail
• Ability to deal with multiple tasks and deadlines
• Demonstrated ability to work independently and in a self-directed manner as well as collaboratively within a team in a fast-paced and ever-changing environment
• Demonstrated strong critical thinking, problem solving and decision-making skills
• Demonstrates commitment to continued professional and personal growth and development through Continuing Education Programs and Self-directed learning opportunities
• Demonstrated commitment to excellent customer service when interacting with all staff colleagues

Ready to Make a Difference?

If you are looking for an exciting opportunity where you will be supported, empowered, and valued, we encourage you to apply and explore how your career can grow at Guelph General Hospital.

This job posting is for a vacancy currently available. The hiring process can include the use of AI-enabled systems for administrative and candidate management purposes.

Guelph General Hospital is committed to fostering a diverse and inclusive workplace. We welcome applicants from all backgrounds, including but not limited to Indigenous peoples, racialized communities, persons with disabilities, and 2SLGBTQ+ individuals. We are committed to providing a respectful, safe, and supportive environment for all employees, free from discrimination and harassment.