Learning and Development Coordinator

Etobicoke, ON

Learning and Development Coordinator

This position is based on a hybrid work model, with employees expected to be in the office three days per week.

Join Our Team at Convoy – Where Your Career Builds as Strong as Our Materials!

Founded in 1972, Convoy is North America’s trusted distributor of top-tier construction materials. With over 40 locations in US and Canada, we’ve grown into a leader in the industry, but we never forget the core values that got us here: exceptional products, outstanding customer service, and a genuine commitment to helping our customers thrive.

At Convoy, we don’t just offer jobs – we offer career-building opportunities. Here, you’ll be part of a dynamic, supportive, and fun environment where your voice matters, your growth is a priority, and success is something we all share.

We’re looking for passionate individuals who want to make an impact, bring fresh ideas, and be part of a team that values integrity, hard work, and collaboration. Whether you’re just starting your career or looking for your next challenge, Convoy is the place to build something meaningful – for yourself, for our customers, and for your future.

Why Convoy Supply?

• Growth Opportunities: We believe in developing our people and offering them the chance to advance.
• Teamwork at Its Best: Success isn’t just about individual effort – it’s about what we achieve together.
• Commitment to Safety: Your well-being is a top priority, every day.
• Comprehensive & Competitive Benefits: Robust benefits package designed to support you and your family’s health and well-being, and peace of mind, which also include:
• Employee Assistance Programs and Telemedicine Services
• Retirement saving plans
• Employee referral bonuses
• Paid training and development
• Paid time off (vacation, sick time and company-paid holidays)
• Short- and Long-term disability coverage

Summary

The Learning & Development Coordinator is responsible for delivering a consistent and well-organized onboarding experience for new employees across Convoy. This role ensures new hires are properly introduced to the company, complete required training, and have the tools and information they need to become productive quickly. The role also administers Convoy’s Learning Management System (LMS), maintaining training content, learning paths, and compliance assignments while supporting employees and managers in accessing training resources. Working closely with HR, managers, and subject matter experts, the Learning & Development Coordinator supports the operational delivery of onboarding and training programs while maintaining accurate training records and reporting. This position will be based out of our Rexdale, ON location at 180 Bethridge Road. 

Responsibilities

Onboarding Coordination

• Coordinate the onboarding process for all new hires, including scheduling, preparation of materials, and completion tracking.
• Ensure a consistent onboarding experience across branches and departments.
• Work with HR and hiring managers to ensure new employees have the necessary training, resources, and information before and after their start date.
• Track onboarding completion and follow up with managers and employees when required steps are outstanding.
• Maintain onboarding documentation and records in accordance with company policy and employment legislation.
• Identify opportunities to improve the onboarding process and employee experience.

Learning Management System (LMS) Administration

• Administer and maintain Convoy’s Learning Management System.
• Upload training content, manage enrollments, and maintain course catalogs and learning paths.
• Ensure compliance training and mandatory learning assignments are properly assigned and tracked.
• Provide support to employees and managers using the LMS.
• Maintain the accuracy and organization of training records and course content.

Training Program Coordination

• Coordinate logistics for virtual and in-person training sessions, including scheduling, communications, materials, and attendance tracking.
• Support facilitators, subject matter experts, and vendors to ensure training sessions run smoothly.
• Ensure training completion records are properly documented in the LMS.

Training Reporting and Data

• Track training participation and completion metrics.
• Maintain reports and dashboards related to training and compliance.
• Provide training data to support audits and program improvement.

Learner Communication

• Support communication of training programs, reminders, and updates.
• Ensure employees understand required training and learning opportunities.
• Contribute to maintaining a positive and accessible learning experience.

Requirements

• Diploma or Bachelor’s degree in Human Resources, Learning & Development, Education, Business Administration, or a related field (or equivalent experience).
• 3+ years of experience in HR, Learning & Development, or training coordination.
• Experience administering a Learning Management System.
• Proficiency with Microsoft Office (Outlook, Excel, Word, PowerPoint).
• Strong organizational and coordination skills.
• Ability to manage multiple priorities and deadlines.
• Experience coordinating onboarding programs.
• Experience supporting both virtual and in-person training.
• Familiarity with compliance or mandatory training programs.
• Experience working with training reports or learning analytics.
• Bilingual in English and French will be considered an asset.