Lead Implementation and Data Quality

Thunder Bay, ON

JOIN OUR TEAM AND HELP LEAD WITH CARE, COMPASSION AND COMMITMENT!

ABOUT THE ROLE

Reporting to the Manager – Chronic Pain Management Program & Project ECHO with indirect reporting to the Director of Community Mental Health, the Implementation and Data Quality Lead will provide leadership and guidance with project deliverables and implementation of change management regarding Coordinated Access (CA) and will work collaboratively on all aspects of implementation of a CA system. The Lead will have a specific focus on data validation and service mapping of all Mental Health & Addiction (MHA) programs in the Northwest (NW) region to meet provincial deliverables and timelines. The Lead will provide leadership and work collaboratively with Managers, Directors and organizational leaders across the NW region, and support data quality in the CA project.

HIRING DEADLINE: February 23, 2026

Applications will continue to be accepted until the position is filled. However, consideration of submissions after the deadline will be at the organization's discretion. Applicants are encouraged to apply by the Hiring Deadline.

This posting is for a newly created position within the organization.

COMMITMENT TO DIVERSITY

At St. Joseph's Care Group (SJCG), our diverse workforce strengthens our ability to provide culturally competent care and innovative solutions to the complex needs of our clients and communities. We encourage applicants from all backgrounds, diverse race, ethnicity, gender identity or expression, age, sexual orientation, family status, religion, disability, and socioeconomic status, to help address under-representation and foster greater inclusivity and belonging at SJCG.

By promoting a culture of inclusion and mutual respect, we ensure that our values of care, compassion, and commitment are reflected in every aspect of our work. If you are passionate about making a difference in healthcare and are committed to upholding these values, we encourage you to apply and join us in our journey towards a more inclusive and equitable future.

St. Joseph's Care Group is committed to providing reasonable accommodations to applicants with disabilities in our job application and hiring process.

WHAT YOU BRING

Education/Experience:

• A minimum of a Master’s Degree is required, in a relevant field e.g., statistics, health administration, public health, epidemiology, computer sciences or related field
• Knowledge and experience in quality improvement and implementation methodologies
• Experience in project management, including demonstrated business skills, as well as experience in program and system evaluation
• Leadership experience with the ability to manage complex projects involving multiple agencies and stakeholders
• Experience in teaching and training adults in the use of technology and health information to improve clinical processes and clients’ experience
• Experience with Microsoft Office (Word, Access, PowerPoint, and Excel), survey software (e.g. Survey Monkey), qualitative software with the ability to learn new programs quickly

Skills/Abilities:

• Excellent interpersonal skills both orally and in writing and ability to communicate at a level appropriate depending on the target audience
• Ability to effectively communicate with partners, program managers, and directors
• Strong attention to detail and highly organized with the ability to meet provincial timelines
• Ability to establish and maintain effective working relationships with superiors, co-workers, and customers
• Ability to work independently and as part of a team
• Strong project/time management, excellent analytical/critical thinking, problem-solving, and decision-making skills
• Proficiency with office computer equipment and software, including MS Office Excel, Word, PowerPoint
• Time management and organizational skills in order to effectively address and prioritize multiple tasks and timelines in a fast-paced environment
• Strong leadership skills with the proven ability to share skills and knowledge with others
• Strong group facilitation and presentation skills
• The ability for self-directed learning/working, as well as collaboration and teamwork
• Creative problem-solving abilities
• The ability to work effectively in a wide range of settings with individuals from diverse backgrounds
• Demonstrated regular attendance at work

Conditions of Employment:

• This position shall be conditional upon a satisfactory Criminal Record & Judicial Matters Check (CRJMC) where indicated, to ensure the absence of relevant criminal convictions.
• Will be required to travel to various work locations and provide own transportation

WHY JOIN ST. JOSEPH'S CARE GROUP

St. Joseph's Care Group (SJCG) offers a meaningful career for those seeking to make a difference in health care. As a leading provider of complex care, rehabilitation, long-term care, and mental health and addiction services, SJCG is recognized for its commitment to high-quality compassionate, and people-centred care.

Experience a rewarding career and lifestyle you’ll love at the heart of Thunder Bay! Here’s what awaits you when you join our team:

• Enjoy a Competitive, Forward-Thinking Compensation Package: We offer salaries and benefits that recognize your talent and dedication.
• Secure Your Future: Become a member of the Healthcare of Ontario Pension Plan (HOOPP) – our organization will contribute $1.26 for every $1 you invest in your pension, ensuring a strong, stable retirement for your future.
• Make Your Move Easier: We provide relocation assistance to help you settle in (some conditions apply).
• Thrive in a Supportive Team: Grow your career and make meaningful contributions alongside dedicated and passionate colleagues.
• Commitment to Diversity: We are proud to be an inclusive workplace that celebrates the unique backgrounds, perspectives, and talents of every team member.
• Advance Your Skills: Access ongoing professional development, advanced education, and a tuition loan program.
• Continuous Improvement: We foster a culture where every team member is empowered to identify opportunities for improvement and share ideas.
• Prioritize Your Wellbeing: Take advantage of comprehensive wellness initiatives and access to an Employee & Family Assistance Program.
• Shape the Future: Get involved in research and teaching initiatives that make a real difference.
• Be Recognized and Rewarded: Benefit from employee recognition, discount, and referral programs.
• Live Where Adventure Meets Opportunity: Nestled on the stunning shores of Lake Superior, Thunder Bay offers the perfect blend of vibrant city life and breathtaking outdoor escapes.

APPLICATION INFORMATION

All job postings will follow the requirements outlined in the applicable collective agreement or the Terms & Conditions of Employment. If the job is not filled through this process, the posting will remain on our external site until the position is successfully filled.

Applicants who are part of the bargaining unit will be given priority consideration as set out in the relevant collective agreement. It is the applicant's responsibility to clearly demonstrate that they have the skills required for the position they are applying for.