Service Writer

Sussex East, NB

We are your Maritime John Deere Dealership with 15 locations to serve you, and we are proud to be one of Canada's Best Managed Companies of 2024!

We are looking for a skilled, dedicated person to fill the position of Service Writer at our Sussex, NB location.

Purpose:

Assist the Service Manager in maintaining accurate and on-time reports and records relative to the service department's operation within the dealership.

Responsibilities:

• Fields internal and external customer inquiries to the Service Department
• Process warranty claims
• Update customer profiles
• Check technician's time punches daily
• Screen service calls and direct calls as needed
• Process internal work orders
• Order and apply parts for work orders
• Communicate on parts and/or service issues when required

Requirements:

• Ability to use standard desktop load applications such as Microsoft Office and internet functions
• Knowledge of office procedures
• General understanding of mechanical/technical terms is preferred
• High school diploma or equivalent

What We Offer:

• Full-time employment
• Opportunity for advancement within a progressive organization
• Competitive compensation package which includes salary
• Family health benefits
• Company pension plan
• Boot and tool allowance
• We are now offering a personal finance training program through Enriched Academy for all our employees

Please note:  If we like your resume, you will receive an email asking you to take a quick 5 minute questionnaire from Predictive Index.  Please keep an eye for it in your email.  Sometimes it goes to your junk mail.

Please submit your resume today!